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Sarvenaz Myslicki

VP, Technology

Sarvenaz Myslicki is a Vice President of Technology at American Express, where she leads the engineering teams responsible for the availability, resiliency, and safeguarding of the customer experience across all channels and touch points, including Mobile, Web, Servicing, Acquisitions, Marketing, Communications, and Digital Payments. In prior roles, Sarvenaz has led global product engineering teams, launched innovative solutions at scale, and implemented transformative modernization strategies. Sarvenaz holds a Bachelor and Master's degree in Computer Science as well as an Executive MBA. In her spare time, Sarvenaz is passionate about mentorship and educational outreach. She is a non-profit leader, a professional speaker, and a published author.

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Sarvenaz Myslicki

VP, Technology

Jason Barrett

Director, Technology

Building Resilient Systems from the Customer’s Perspective

How shifting from application-centric to customer journey-centric resiliency can improve system reliability, availability, and customer experience.