Technology & Innovation
at American Express
At American Express, technology and innovation are at the heart of everything we do. We leverage technology to help provide customers with access to products, insights and experiences that enrich lives and build business success.
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Featured Post
Intent Intelligence: Building Trust in Agentic Commerce
Novel approach is designed to capture, authenticate, and preserve customer purchase intent as AI agents transact on their behalf.
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Published September 21, 2026
Cloud Acquisition Enterprise-Architecture
Advancing Centurion Lounges’ Cloud Platform for Enterprise Scale
Published August 31, 2026
Generative-AI RAG AI-Evaluation
Context Inspector: Measuring Context Quality Before the LLM Call
Published August 18, 2026
Unicode User-Experience Best-Practices
Character Counts: Why "30 Characters Max" Is Usually Wrong
Published July 30, 2026
Agentic-AI AI-Governance AI-Reliability
Improving Correctness in Agentic AI with Execution Guardrails
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