Technology & Innovation
at American Express
At American Express, technology and innovation are at the heart of everything we do. We leverage technology to help provide customers with access to products, insights and experiences that enrich lives and build business success.
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Featured Post
Context Inspector: Measuring Context Quality Before the LLM Call
A practical framework for identifying gaps, conflicts, and quality risks in retrieved context before they reach the model.
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Published August 18, 2026
Unicode User-Experience Best-Practices
Character Counts: Why "30 Characters Max" Is Usually Wrong
Published July 30, 2026
Agentic-AI AI-Governance AI-Reliability
Improving Correctness in Agentic AI with Execution Guardrails
Published July 14, 2026
Agentic Responsible-AI Architecture
From Clicks to Trust: Rethinking Recommendations
Published June 30, 2026
When Innovation Meets Discipline: Inside Amex’s Patent Strategy
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