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Mastering Decision-Making in Technology

Published February 11, 2026

Engineering-Leadership Decision-Making Cognitive-Bias

Mastering Decision-Making in Technology

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Dean Jain

Senior Staff Software Engineer

The Innovation Behind Amex's Platinum Card Refresh

Published January 29, 2026

Data Infrastructure APIs

The Innovation Behind Amex's Platinum Card Refresh

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Sachin Devand

EVP, Unit CIO, U.S. Consumer Services and Membership Digital Experiences

Beyond Vanilla RAG: 7 Techniques for Better Retrieval-Augmented Generation

Published January 14, 2026

LLMs RAG Generative-AI

Beyond Vanilla RAG: 7 Techniques for Better Retrieval-Augmented Generation

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Dallas Gale

Senior Engineer

Shaping the Future of Agentic Commerce: How American Express is Helping Define the Standards of a New Era

Published November 20, 2025

Agentic Responsible-AI Governance

Shaping the Future of Agentic Commerce: How American Express is Helping Define the Standards of a New Era

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Matthew Robinson

EVP, Payment Network and Acquiring Solutions

Harnessing Gen AI to Power Restaurant Recommendations

Published November 07, 2025

Generative-AI Dining Innovation

Harnessing Gen AI to Power Restaurant Recommendations

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Laura Grant

VP, Amex Digital Labs

How Gen AI is Elevating Human Connection at American Express

Published September 24, 2025

Servicing Generative-AI

How Gen AI is Elevating Human Connection at American Express

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Carmen Elias

VP, Engineering

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Donna Peters

VP, Engineering

Empowering Innovation: The Python Paved Road

Published August 27, 2025

Engineering-Guilds Paved-Roads Python

Empowering Innovation: The Python Paved Road

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Michelle Swartz

VP, Developer Experience

Building Resilient Systems from the Customer’s Perspective

Published August 04, 2025

Resiliency Customer-Centric Observability

Building Resilient Systems from the Customer’s Perspective

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Sarvenaz Myslicki

VP, Technology

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Jason Barrett

Director, Technology

Go at American Express Today: Seven Key Learnings

Published July 16, 2025

Golang Go

Go at American Express Today: Seven Key Learnings

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Benjamin Cane

Distinguished Engineer

A New Method for Enhancing Neural Network Training

Published June 13, 2025

Neural-Networks Mathematics Education

A New Method for Enhancing Neural Network Training

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Leonie Goldmann

Senior Manager

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Marcus September

Manager

A Quantum Introduction for Non-Quantum Experts

Published April 10, 2025

Quantum Physics Education

A Quantum Introduction for Non-Quantum Experts

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Todd Hodges

Engineer

Generative AI Meets Open Source at American Express

Published April 02, 2025

Generative-AI Open-Source Python

Generative AI Meets Open Source at American Express

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Benjamin Laney

Engineer

Simplifying Unit Tests with Custom Matchers: Cleaner Code, Clearer Purpose

Published January 09, 2023

Testing Jest Clean-Code JavaScript

Simplifying Unit Tests with Custom Matchers: Cleaner Code, Clearer Purpose

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American Express

Technical Staff

Mastering Kotlin: Use-Site Targets

Published December 03, 2019

Kotlin Android

Mastering Kotlin: Use-Site Targets

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Brent Watson

Staff Engineer