Photo of Mukund Shankar

Mukund Shankar

VP, Engineering

Mukund Shankar is the Vice President Engineering at American Express, leading the Digital Labs and Digital Payments engineering teams. He has deep expertise in wallets, e-commerce experiences, membership experiences like recommendation systems and decentralized technology. He plays a pivotal role driving adoption of new technology and using it to build innovative card member experiences. With over 20 years of technology experience, his work spans mobile and web experiences, data and distributed cloud platforms. He holds a BS in Computer Science and lives in Phoenix.

Posts by this author

Mukund Shankar

VP, Engineering

Sunny Hirani

Engineering Director

Building Trust in AI-Powered Transactions with Amex Agentic Commerce Experiences

A model for secure, intent-driven transactions executed by agents on behalf of Card Members.