Saurabh Gupta

Engineering Director

Saurabh Gupta is an Engineering Director at American Express focused on ML-driven personalization, real-time decisioning, and scalable AI solutions across customer and prospect journeys. With 11 years of experience at American Express, He has led the development of production-grade machine learning systems that deliver relevant offers, optimize engagement, and drive measurable business outcomes. He remains passionate about Applied AI, Math and Personalization at scale. Outside of work, he enjoys reading ancient history, playing cricket and enjoying time with his friends and family.